See where your CAHPS scores stand — and what moves them.
Your CAHPS Hospice Survey results feed public reporting and referral decisions. Connect Shield shows you where you rank and which measures need attention.
The CAHPS Hospice Survey captures family and caregiver experience across measures like communication, timely help, and respect. Scores are publicly reported and shape how referral sources and families perceive your agency. Falling below the national average on a measure isn't just a quality issue — it's a visibility issue.
Benchmarked to national
Every measure placed against the national average so you know where you truly stand.
Root-cause reads
We highlight which measures are dragging your overall rating and why.
Trend over time
Track quarter-over-quarter so an improvement plan shows its work.
Board-ready summaries
Clear rollups your leadership team can act on without wading through raw data.
Start with your published SSVI score.
Every capability in Connect Shield connects back to your SSVI. Look yours up free, then book a demo to see the full breakdown and your CAHPS Hospice Survey analysis together.
Look up your hospice's SSVI score
Enter your CCN to see your published CMS score and risk level instantly. Sign in to unlock the full nine-measure breakdown.