Connect Shield
Program for Evaluating Payment Patterns

Turn your PEPPER report into a to-do list.

PEPPER tells you where your billing sits above the national threshold. Connect Shield reads it and tells you what to do about each outlier area.

What PEPPER flags mean for you

The Program for Evaluating Payment Patterns Electronic Report compares your hospice's billing against national and jurisdictional percentiles across target areas known to attract audit attention — long lengths of stay, live discharges, and continuous or general inpatient care among them. Landing above the 80th percentile on a target area doesn't prove anything is wrong, but it does put you on the map for review.

Every target area explained

We translate each PEPPER outlier into what it means and why it draws attention.

Connected to your SSVI

PEPPER and SSVI watch overlapping patterns. We show you where they line up.

Prioritized by audit risk

Not every flag matters equally. We rank them so you fix the ones that count first.

Documentation guidance

Concrete steps to shore up records before an outlier becomes a request for records.

Try it now

Start with your published SSVI score.

Every capability in Connect Shield connects back to your SSVI. Look yours up free, then book a demo to see the full breakdown and your PEPPER Report analysis together.

Zero PHI · Public CMS data
Free · Zero PHI · All 7,059 US hospices

Look up your hospice's SSVI score

Enter your CCN to see your published CMS score and risk level instantly. Sign in to unlock the full nine-measure breakdown.